Every client in one place, with their data kept apart.
Run support, monitoring and fixes for all your client apps from one workspace. Each client gets its own project with its own repositories, log sources and members, products are switched on per project, and every change is in the audit trail.
How it helps
What CoFix does for agencies.
A project per client
Repositories, log sources, playbook and members are set per project, so one client never sees another's.
Projects per client
Switch Tickets, Knowledge Base or Monitoring on per project, so each client sees only what they need.
Roles that fit client work
Owner, Admin and Member roles, triage managers per project, and teams grouped into departments.
Errors from every client app
One list of issues across every app you look after, grouped by service.
SLAs per client
Priorities and SLA policies per project, so every client gets the response you promised.
An audit trail for everything
Every change across every product is logged, ready when a client asks.
Products behind it