Who we are
This website is run by CoFix ("we", "us"). The company behind CoFix is the data controller for the personal data described in this policy.
- Company: legal entity name, company registration number registration number
- Address: registered address
- Email: hello@co-fix.com
This policy covers the CoFix marketing website. When a customer uses the CoFix product, the customer decides what data goes into its workspace and is the controller of that data. We process it on the customer's behalf under a data processing agreement, and this policy does not apply to it.
What we collect and why
| When | Data | Why, and our legal basis | How long |
|---|---|---|---|
| You visit any page | IP address, browser and device details, the page requested, date and time | To deliver the site, keep it secure and investigate errors. Legitimate interest (GDPR Art. 6(1)(f)). | Kept in our hosting provider's logs for confirm, e.g. 30 days |
| You request a demo or contact sales | Name, work email, company, team size, products you're interested in, your message | To reply and arrange a demo. Steps taken at your request before a possible contract (Art. 6(1)(b)), and our legitimate interest in answering business enquiries (Art. 6(1)(f)). | Up to 24 months after our last contact, unless you become a customer confirm |
| You subscribe to product updates | Email address, the page you signed up on, date of signup, and whether you open the emails and click their links confirm | To send product update emails. Your consent (Art. 6(1)(a)), which you can withdraw at any time. | Until you unsubscribe |
| You accept analytics cookies | The pages you visit, the page or link that brought you here, your device type, browser, screen size and language, your approximate location (country and city, worked out from your IP address, which Google Analytics doesn't store), which of the main buttons you click (such as Book a demo or Get started), whether you sent the demo or newsletter form (not what you typed), and a random ID kept in a cookie | To see which pages are useful and where the site falls short. Your consent (Art. 6(1)(a)), which you can withdraw at any time. | 14 months in Google Analytics. The cookies last 13 months. |
| You email us | Your email address and whatever you include | To answer you. Legitimate interest (Art. 6(1)(f)). | As long as needed to handle the request, then up to 24 months confirm |
If you switch between light and dark mode, the site remembers your choice in your own browser. It is never sent to us. See the Cookie Policy.
We use Google Analytics only if you accept it, with Google's advertising features switched off. We don't use advertising tools on this website, we don't build profiles, and we don't make automated decisions about you.
Third-party resources
Every file the site uses, its typefaces and scripts included, is served from this website by our hosting provider. Pages don't load anything from other services unless you accept analytics cookies, so no one else learns your IP address or browser details when you read them.
If you accept them, each page loads Google Analytics from Google, and your browser sends Google the details listed above, with your IP address. Google processes them for us.
The demo form and the newsletter form are the other exceptions. When you send one, your browser sends your answers straight to HubSpot, so HubSpot also receives your IP address. The page loads nothing from HubSpot, and HubSpot sets no cookies.
Transfers outside the EU/EEA
Some of these providers are based in, or use subprocessors in, the United States. Where personal data leaves the EU/EEA, we rely on the European Commission's adequacy decision for the EU-US Data Privacy Framework where the provider is certified, or on the Commission's Standard Contractual Clauses. Ask us for a copy of the relevant safeguards at hello@co-fix.com.
Your rights
Under the GDPR you have the right to:
- get a copy of the personal data we hold about you
- have inaccurate data corrected
- have your data deleted, or its use restricted
- receive data you gave us in a portable format
- object to processing based on our legitimate interests
- withdraw your consent at any time, for example by unsubscribing from emails, or by declining analytics cookies under Cookie settings at the foot of any page. This doesn't affect processing that happened before.
To use any of these rights, email hello@co-fix.com. We'll reply within one month.
You can also complain to a data protection authority: the one in the EU/EEA country where you live or work, or the one where we are established, supervisory authority and website.
Security
The site is served only over HTTPS, and our providers are chosen for their security practices. Only people who need personal data to do their job can access it.
Changes to this policy
We'll update this page when what we collect or how we use it changes, and change the date at the top. If the change is significant, we'll say so on the site or by email.